The Amdocs Partner Program develops and fosters relationships between Amdocs and systems integrators or consulting organizations and software and technology companies. The program focuses on leveraging the companies’ individual and combined expertise to collaborate and deliver solutions that tackle service providers’ issues and challenges of the customer experience as well as growth and profitability in a more connected world. Partnerships and relationships developed through the program benefit providers by helping them to:
Develop Strategy, Roadmap and Vision – Service providers benefit from the innovation of a common roadmap and vision that aligns with their strategy to improve the customer experience and become more efficient. By collaborating with industry-leading software and hardware partners, Amdocs helps providers improve the support of business requirements through product planning and requirements management.
Reduce Operational Expenses – Active partnering offers service providers access to more interoperable solutions to ensure efficient processes, product functionality, maintenance costs and reduced implementation risk.
Accelerate Time-to-Market – Ensure interoperability between Amdocs’ software portfolio, business processes, third party software applications and hardware through testing and support, leading to accelerated development, delivery cycles and integration times. This helps service providers become more agile to introduce new revenue-generating services across the value chain.
PROGRAM LEVELS
The Amdocs Partner Program is structured to identify the level and type of relationship that exists. It defines three levels of relationship: Affiliate through Alliance, up to broad reaching Strategic. And defines four partner types which highlight the scope of the relationship: Technology, Systems Integrators and Consulting, Network Equipment Manufacturers, and Independent Software Vendors.
Strategic
The Strategic partner relationship is driven by a mutual, ongoing commitment to create joint solution market offerings. Strategic partners can include software and technology vendors. Eligibility and designation are based on a comprehensive technical and business assessment as well as the development of a joint business plan and roadmap.
Strategic partners are active participants in the program and receive specific ongoing functional support. Each Strategic partner is assigned an Alliance Manager to manage the relationship.
Alliance
The Alliance relationship is driven by a mutual, ongoing commitment to create and leverage joint market and/or customer opportunities. Alliance partners can include software and technology vendors. Eligibility and designation are based on a comprehensive technical and business assessment and qualification process.
Alliance partners are participants in the program and receive specific ongoing functional support. Each Alliance partner is assigned a Partner Sales Manager or Shared Partner Manager to manage specific customer requests and/or a specific market opportunity. The nature and level of functional support provided by Amdocs is based on specific requirements of a particular engagement.
Affiliate
The Affiliate relationship is driven by a mutual commitment to define and market solutions. Affiliate partners can include software and technology vendors. Eligibility and designation are based on an evaluation of business fit.
Affiliate partners are participants in the program and receive specific functional support.
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